FAQs

Q: Do you ship across India?
A: Yes, we deliver to all major cities and towns across India.

Q: How long does delivery take?
A: Delivery typically takes 5-7 business days for metro cities and 7-10 days for other locations.

Q: Is the packaging secure for fragile items?
A: Absolutely! We use premium packaging materials to ensure your decor items arrive safely.

Returns & Refunds

Q: What is your return policy?
A: We offer a 7-day return policy for damaged or defective items. Please refer to our Returns/Refunds policy for details.

Q: How do I initiate a return?
A: Contact our customer service team with your order number and photos of the item.

Care & Maintenance

Q: How do I clean and maintain my home decor items?
A: Care instructions are provided with each product. Generally, dust regularly with a soft cloth and avoid harsh chemicals.

Q: Are your products suitable for the Indian climate?
A: Yes, our products are selected keeping Indian weather conditions in mind.

Payment & Pricing

Q: What payment methods do you accept?
A: We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD) for eligible orders.

Q: Do you offer bulk discounts?
A: Yes, please contact us for bulk orders and corporate gifting.